30-DAY MONEY-BACK GUARANTEE

Our products are guaranteed to satisfy every customer, please read the following and if for any reason you are not satisfied with your purchase we will be more than happy to exchange your item or refund your money.

Our Returns Procedure

Please contact our customer support by email via this contact form, telephone or live chat during our office hours. Our agents are available from 8am – Midnight EST to answer your queries. A member of our support team will give you instructions on how to proceed based on your specific needs.

• Notify us of the request to refund or exchange within 30 days from the time of goods receipt.
• All items (including all parts, accessories) must be returned to us via a courier.
• In the event of a replacement we will reship at our own expense.
• There is no restocking fee whatsoever.

We issue refunds for any type of payment methods: Western Union, Credit Card and eChecks.

We are committed to customer satisfaction, and encourage you to contact us if your purchase is at all unsatisfactory.

We greatly appreciate your business.

Thank you,

The Biao.org.uk Team