Before Buying: Product Selection, Price, Discount, etc.
A1: Excellent question - and one in fact that our customers linger longest over. If you're new to replica watches, you can't quite go wrong with the oldies. The Submariner replica is in fact what introduced most of our staff to watches in the first place - it's that timeless. For something dressy but still gets the daily done, the Datejust replica has just the right combination. And if you're like one of our repeat customers who recently purchased his third Sky-Dweller, the more intricate models will be your best bet. Insider tip: look at the customer photos on each product page - they pretty much say it all.
A2: Not a question, we're guaranteed every day by customers who've researched. The short answer? Not a question. The game changer? We don't just price match, we outvalue. One customer walked in with his genuine Rolex to match side-by-side and was astonished at how close we came for a fraction of the cost. That's our benchmark on every single one of our products.
A3: As fortune would have it, yes, we do have first-time buyer offers quite regularly - we'd like to get you settled in. The best thing to do is subscribe to our newsletter (we only send 1-2 mails a month, I swear). Sometimes we'll even provide early access to new drops, like when we dropped the new Daytona collection last time.
Payments & Shipping: Payment Options, Shipping Lead Time, Shipping Fees
A4: Nearly all of the big cards and PayPal - all the secure ones you'd be comfortable using. We even had a customer last week in Texas use Apple Pay and tell us it was more fluid than most online stores. The entire list is on our Payment Methods page, but don't worry, we've got you covered.
A5: It does vary by destination, but the actual window is this: we ship out of our warehouse within 2-3 business days (most commonly sooner). That's then up to the partner carrier. West Coast customers will have their shipments a week out, East Coast maybe 5-6 days. The tracking information that we make available to you is reasonably granular - you'll have a pretty good idea where your watch is.
After-Sales Support: Returns, Exchanges, Warranty, etc.
A7: Yes, certainly. We have an easy 30-day return policy - no gimmicks. One of our clients last week exchanged his Oyster Perpetual for a different colored dial, and no problem at all. The small print is all in our Return & Exchange Policy, but the nutshell is: if you're not satisfied, neither are we.
A8: Yes, all watches are guaranteed for manufacturer defects. We've been shocked at how well these movements have held up - some of our customers' daily wearers are now three years old with no problems. The details are on our Guarantee and Quality Control page, but we stand behind what we sell.
A9: Just contact us straight away - our support team actually use every model that we sell, so they know these watches. We had one where a customer's crown was stuck, and our chap talked him through the repair in a couple of minutes. Live people, real solutions.
Account & Security: Registration, Login, Privacy, etc.
A10: Dead simple - email and password. The advantage of being an account holder is you can view your order history. One of our customers discovered he'd purchased five of our watches in two years when he looked at his account - now that's commitment!