Order Cancellation Policy
At Replicamade, we want to make sure that you have the best shopping experience. In certain situations, you may cancel your order. Below are the eligibility conditions:
Cancellation Eligibility
- Unpaid Orders: Can be canceled anytime.
- Paid Orders Not Yet Processed: Can be canceled if not yet shipped.
- Before QC (Quality Check): Free cancellations before inspection.
- Post-QC Cancellation: Possible but depends on stock availability.
Non-Cancellable Conditions
- Customized Items: Non-cancelable (specific straps, dials, or limited editions).
- Specially Reserved Models: Cannot be canceled once reserved.
- Shipped Orders: Once shipped, cancellation is not possible.
Cancellation Process
- Submit Cancellation Request via online chat.
- Customer support reviews order status.
- Cancellation approved and refund initiated.
Refund Timeliness
- Refunds initiated within 24 hours after approval.
- Credit Card / PayPal: Processing time depends on payment institution.
- Cryptocurrency: Refunds at the amount paid.
- Bank Transfers: May incur third-party fees.
Additional Notes
- Irreversible Cancellations: Once an order is canceled, it cannot be restored. You will need to place a new order if you wish to purchase again.
- Stock Availability: Some rare models may not be available after cancellation due to real-time inventory management.
- QC Cancellations: Cancellations after QC might cause delays in your shipping timeline.
For more detailed information, you can refer to our:
